How to fill in the Vietnam Pre-Arrival Declaration

Vietnam’s portal calls it Pre-Arrival Information, and it is free on the official portal. After a CAPTCHA and a nationality page come three steps for as many travelers as you add: Passenger Information, Trip Information, and Review & Submit. You click Submit and enter the emailed code yourself. Below is every box, in order.

What do you need before you start?

  • Each traveler’s passport
  • Your e-visa or visa, if you travel on one
  • Your flight number and arrival airport, or by land and sea your vehicle’s number and border gate
  • The address where you’ll stay, with its province or city and its ward or commune
  • An email address you can open right away, and a phone number

What goes in Passenger Information?

The portal is at prearrival.immigration.gov.vn. Pick your language, then choose “Create & Submit Pre-arrival Information”.

Step 1 of the Vietnam pre-arrival declaration, Passenger Information, empty: the three expected-arrival-date buttons, the passport image upload, passport type, number and expiry, gender, surname and given name, date of birth, nationality, country code, phone number and email, then the Visa Information block with its acknowledgement checkbox, visa type, number, issue and expiry dates and issued place.
Official site,
  1. Expected Arrival Date (DD/MM/YYYY GMT+7)

    Required · 3 date buttons: today, tomorrow, and the day after

    Only the first passenger’s card has this box. Pick one of three buttons: today, tomorrow, or the day after. You can’t type a date. The label says GMT+7, but the buttons follow your device’s clock. If you arrive later than that, it’s too early to file.

  2. Passport Image

    Optional

    Its note reads “Upload your passport photo (if available). The information will be updated automatically”. You can skip it and type your details into the boxes below.

  3. Passport Type

    Required · options: P - Popular Passport · PO - Official/Public Service · PD - Diplomatic Passport

    For an ordinary passport, choose P - Popular Passport.

  4. Passport Number

    Required

    Exactly as printed in your passport: letters and numbers only, no spaces, up to 15 of them.

  5. Date of Expiry (DD/MM/YYYY)

    Required

    Type your passport’s expiry date as DD/MM/YYYY, for example 18/04/2033. The form’s legal notice asks for a passport valid for at least six months.

  6. Gender

    Required · options: Male · Female · Other

    As shown in your passport: Male, Female, or Other.

  7. Surname

    Optional

    Your family name as printed in your passport. It takes letters, numbers, and spaces only, with no hyphens or apostrophes. If your passport shows only one name, leave this box empty: the form requires Given Name, not Surname.

  8. Given Name

    Required

    Your given names as printed in your passport, with the same character rules as Surname. A single name goes here.

  9. Full Name

    Required

    Nothing to type: the site puts your Surname and Given Name together, surname first. You’ll see the result on the review page.

  10. Date of Birth (DD/MM/YYYY)

    Required

    Type it as DD/MM/YYYY, for example 01/01/1990. It can’t be a future date.

  11. Nationality

    Required · 242 options, such as “Afghanistan”

    On the first passenger’s card this box is grayed out: it shows the nationality you picked on the page before the form. On each passenger you add, choose that person’s nationality.

  12. Email Address

    Required

    An address you can open right away: the 6-digit code you need to finish submitting is sent to the email you enter.

  13. Country Code

    Required · 212 options, such as “Vietnam (+84)”

    Pick the country of your phone number. The list shows entries like Vietnam (+84); once you choose, the box shows only the code. The site may have filled it in from your nationality already, so check it matches your phone.

  14. Phone Number

    Required

    Your number without the country code: digits only, 3 to 14 of them.

  15. Relationship with lead passenger

    Sometimes required · options: Spouse · Child · Parent · Sibling · Grandparent · Grandchild · Uncle / Aunt · Cousin · Nephew / Niece · Colleague

    Shown on each passenger you add, not on the first card. Choose how this person is related to the first passenger, such as Spouse or Child. The form won’t move on while it’s empty.

  16. I have read and understood this information.

    Required

    The checkbox under the visa notes. Read the notes and check it on every passenger card: until each card has it, the form won’t move on to Trip Information, and it shows no error saying why.

  17. Visa Type / Purpose

    Required · options: Electronic Visa (E-Visa) · Visa · Bilateral exemption · Unilateral exemption · Visa Exemption Certificate · Travel Card · Phu Quoc Visa Exemption · ABTC Card · Temporary Residence Card · Permanent Residence Card

    What you enter Vietnam on. For an e-visa, choose Electronic Visa (E-Visa). Visa-exempt? Choose the exemption that applies: Bilateral exemption, Unilateral exemption, or Phu Quoc Visa Exemption. For Bilateral exemption and Unilateral exemption, the form checks your nationality and passport type against its own list and turns down a choice that isn’t on it.

  18. Number

    Sometimes required

    Your visa or e-visa number: letters and numbers only, up to 25 of them. For an e-visa, copy the number on its Số / No. line, which is exactly 9 digits. Chose Bilateral exemption, Unilateral exemption, or Phu Quoc Visa Exemption? Then the form no longer requires this box; leave it empty.

  19. Date of Issue (DD/MM/YYYY)

    Optional

    The date your visa or e-visa was issued, as DD/MM/YYYY; it can’t be a future date. With Bilateral exemption or Unilateral exemption you don’t type it: the form copies your arrival date in here and locks the box.

  20. Date of Expiry (DD/MM/YYYY)

    Sometimes required

    The date your visa or e-visa ends, as DD/MM/YYYY. With Bilateral exemption or Unilateral exemption you don’t type it either: the form works the date out from your arrival date and locks the box, so a Japanese passport arriving on 21/09/2026 gets 04/11/2026.

  21. Issued Place

    Optional · the list depends on Visa Type / Purpose

    Where your visa was issued. It stays locked until you choose a Visa Type / Purpose, and its list depends on that choice.

What goes in Trip Information?

Step 2 of the Vietnam pre-arrival declaration, Trip Information, empty: departure country before arrival, purpose of travel, mode of travel (air, land, sea), flight number, border gate, type of accommodation, province or city and ward or commune of the hotel, accommodation address, workplace information and expected date of departure.
Official site,
  1. Departure country before Arrival in Vietnam

    Required · 242 options, such as “Afghanistan”

    The country you depart from right before arriving in Vietnam.

  2. Purpose of Travel

    Required · options: Business trip · Travel · Study abroad · Work · Transit · Other

    Why you’re coming. For a holiday, choose Travel. Clearing immigration only to catch an onward flight? The form counts that as an entry, with Transit as its purpose.

  3. Mode of Travel

    Required · options: Air · Land · Sea

    Air, Land, or Sea. Choose it first: changing it empties the transport number and border gate boxes below.

  4. Flight Number

    Required · by air, the portal’s flight list, plus Other

    By air, look for your flight in the list. If it isn’t there, choose Other: a box for the flight number appears, and Border Gate below unlocks. By land or sea, this box is labeled Vehicle identification number, so type your vehicle’s number.

  5. Enter flight number (e.g., VN1234)

    Sometimes required

    Appears after you choose Other in Flight Number. Type the airline code and number with no spaces, letters and numbers only, like VN1234.

  6. Border Gate

    Required · the list depends on Mode of Travel

    Where you enter Vietnam. By air, the list has five airports: Tan Son Nhat, Noi Bai, Da Nang, Cam Ranh, and Phu Quoc. The box unlocks when you choose Other in Flight Number. By land, it offers Dong Dang Border Gate; by sea, 14 ports.

  7. Type of Accommodation in Vietnam

    Required · options: Hotel · Residential · Others

    Hotel, Residential, or Others. Choose it first: changing it empties the province, ward, and address boxes below.

  8. Province / City of Hotel

    Required · 34 options, such as “Hanoi City”

    The province or city where you’ll stay. Choose it before Ward / Commune of Hotel, which stays locked until you do; changing it empties the ward and address boxes.

  9. Ward / Commune of Hotel

    Required · the list depends on Province / City of Hotel

    The ward or commune of the address. Its list depends on the province, so type part of the name to narrow it down.

  10. Accommodation Address

    Required · for a hotel, the portal’s hotel list, plus Other

    Staying at a hotel? Type part of its name to search the list; if it isn’t there, choose Other and type the address in the box that appears. For other kinds of stay, this is a plain box for the address.

  11. Enter Address

    Sometimes required

    Appears after you choose Other in Accommodation Address: type the street address of where you’ll stay.

  12. Workplace Information

    Optional

    Where you work, if you want to add it; you can leave it empty.

  13. Expected date of departure from Vietnam (DD/MM/YYYY GMT+7)

    Optional

    The day you plan to leave Vietnam, as DD/MM/YYYY. It can’t be before your arrival date.

What happens at Review & Submit?

Step 3 of the Vietnam pre-arrival declaration, the review and submit page with demo data, its four declaration statements, the checkbox reading I confirm that the information is correct, and the submit button.
Official site,
  1. I confirm that the information is correct.

    Required

    The Review & Submit page lists everything you entered. Compare each value with your passport, then check this box. It is the only box on that page.

  2. Verify your email

    Required

    After you click Submit, the site emails a 6-digit code to the address you entered. Type it in and click Verify. If it doesn’t arrive, you can ask for another after 60 seconds.

Filing for more than one traveler?

One submission can cover several travelers. On Passenger Information, click Add Passenger for each extra person and fill in their card; added cards also ask for Relationship with lead passenger. Check “I have read and understood this information.” on every card. Trip Information is filled in once for the whole group, and the portal states no limit on how many passengers you add.

How do you submit it?

  1. On Trip Information, click Review & Submit and check every value on the review page against your passport.
  2. Check “I confirm that the information is correct.” and click Submit.
  3. Enter the 6-digit code emailed to you and click Verify.
  4. When the site says “Your submission is successful!”, save the QR code or download the PDF, and keep your Pre-Arrival Information Number.
  5. Still waiting after Verify? If the site times out, its message says your declaration “has been successfully received by the system” and the result will be sent to your email.
  6. Spotted a mistake later? Lookup & Update Declaration on the portal’s home page lets you view, edit, or resubmit it with your PAI Number and passport number.

What’s next?

Three steps and one submission for the whole group: pick your arrival date from the three buttons, choose the right Visa Type / Purpose, and choose Other when your flight or hotel isn’t listed. Check the review page, then click Submit and enter the emailed code yourself.